Privacy Policy

Effective date: October 13, 2026

321 Signs and Graphics LLC operates the business known publicly as 321 Signs and Graphics. Both names refer to the same business, located at 1351 J A Cochran Bypass, Chester, SC 29706. In this policy, "we," "us," and "our" refer to 321 Signs and Graphics LLC.

We design, produce and install custom signs and graphics. This policy explains what information we collect through 321sng.com, how we use it, and the choices you have. Please read it together with our Terms and Conditions at https://321sng.com/terms-and-conditions/.

1. INFORMATION WE COLLECT

Information you give us directly. When you contact us through a form on this website, through the chat widget, by email, or by phone, we may collect your name, business name, email address, phone number, and details about your project, such as the type of sign or graphic, sizes, quantities, artwork, logos, photos of the install location, and your timeline.

Information collected automatically. Like most websites, we collect limited technical information when you visit, including IP address, browser type, device type, pages viewed, and the date and time of your visit. We use this to keep the site secure and working properly.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • respond to your inquiry and prepare a quote
  • send design proofs and get your approval
  • send you project and order status updates
  • schedule installation, delivery, or pickup
  • send you text messages you have asked to receive, as described in Section 3
  • process invoices and payments for work you have ordered
  • operate, secure, and improve this website
  • meet our legal, tax, and accounting obligations

We do not sell your personal information. We do not rent, trade, or otherwise transfer your information to anyone for their own marketing purposes.

3. SMS AND TEXT MESSAGING

By entering your phone number in the chat widget on this website, you consent to receive non-marketing customer care text messages from 321 Signs and Graphics about your inquiry or order. These may include quote follow-ups, design proofs and approval requests, project and order status updates, installation and pickup scheduling and reminders, and replies to questions you send us.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. After you reply STOP you will receive one confirmation message and no further messages. Reply HELP for assistance, or contact us at (803) 444-4446 or info@321sng.com.

Consent to receive text messages is not a condition of any purchase or service.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. HOW WE SHARE INFORMATION

We share personal information only in these limited situations:

Service providers. We use a small number of vendors to run our business, such as our website host, our customer communication platform, and our payment and invoicing tools. They process information on our behalf only to provide those services to us, and they are not permitted to use it for their own purposes.

Legal obligations. We may disclose information where required by law, by court order, or where necessary to establish or defend a legal claim.

At your direction. We share information with others, such as your property manager, landlord, or a local permitting office, when you ask us to or when it is needed to complete your sign project.

We do not share your information with advertisers, affiliates, marketing partners, or lead buyers. We do not participate in any lead sharing or lead selling arrangement.

5. COOKIES AND ANALYTICS

This website uses cookies and similar technologies to remember your preferences and to understand how visitors use the site. Most browsers let you refuse or delete cookies through their settings. Refusing cookies may affect how parts of this site function.

6. HOW LONG WE KEEP INFORMATION

We keep information for as long as needed to respond to your inquiry, complete and support your project, and meet our tax and record keeping obligations. Records of your consent to receive text messages are kept for as long as we are required to document that consent.

7. SECURITY

We take reasonable measures to protect the information we hold. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. YOUR CHOICES

You can opt out of text messages at any time by replying STOP. You can ask us to stop contacting you by email or phone by telling us so. You can ask what personal information we hold about you, and ask us to correct or delete it, using the contact details in Section 11. Some information must be kept where the law requires it.

9. CHILDREN

This website is not directed to children under 13, and we do not knowingly collect personal information from them.

10. CHANGES TO THIS POLICY

We may update this policy from time to time. The effective date at the top shows when it was last revised. Changes take effect when they are posted on this page.

11. CONTACT US

321 Signs and Graphics LLC
1351 J A Cochran Bypass
Chester, SC 29706
Phone: (803) 444-4446
Email: info@321sng.com

Get Your Custom Signage Solution Now

Ready to boost your business’s visibility? Contact us for a free quote and let 321 Signs and Graphics create signs that attract attention and grow your brand.
321 signs and graphics llc 2020 logo
321 Signs and Graphics LLC
Ready to boost your business’s visibility? Contact us for a free quote and let 321 Signs and Graphics create signs that attract attention and grow your brand.
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